March 20, 2020 - Selling Work to Swing Shoppers | Basic Voicing

March 27, 2020 - Selling Humidity Control Systems | Tuning Hammer Control

April 3, 2020 - Being observant in a client’s home | Hammer Shank Repair/Extraction

April 10, 2020 - Seeing MPP Opportunities | Tuning with Micro Movements

April 24, 2020 - Using Gazelle’s New Estimates Feature | Grand Damper Wire Bending

May 15, 2020 - Selling MPP to Schools | Hammer Shaping / Mating to the String

June 12, 2020 - Repair Frameworks to sell the right jobs | Key Bushing Repair

June 19, 2020 - Selling $1,000 Jobs | Regulating Hammer Checking

June 26, 2020 - Piano Teacher Customer Strategy | fff Voicing (Deep Shoulder Voicing)

July 3, 2020 - Estimating Work Accurately | Tuning Stability / Test Blows

July 10, 2020 - Casual Use Customer Strategy | Bass String Replacement

July 17, 2020 - Crossing $5,000 / month in revenue | repetition Spring Regulation (Grands)

August 7, 2020 - Finding Apprentices for our team | mp Voicing techniques (Angle Shot Voicing)

August 14, 2020 - Evaluating Old Parts for Repair/Refurbishment | Tuning Ergonomics

September 11, 2020 - Selling the $5,000 job | Flange Repining

September 18, 2020 - Institution Customer Strategy | Parts Alignment / Traveling

September 25, 2020 - Saying “no” and staying focused on your strengths | ppp Voicing / Shift Voicing

October 2, 2020 - Finding Local Service Partners | Aural Tuning Basics

October 9, 2020 - Crossing $10,000 / month revenue | Damper Felt Repair

October 16, 2020 - Going into the ‘busy season’ | Key Leveling (naturals)

October 23, 2020 - Selling the $10,000 job | Steve Brady “The Voice of the Piano” Book Review

October 30, 2020 - Pre Booking Strategies | Tuning Flag Poling

November 6, 2020 - Crossing $15,000 / month revenue | Sharp Key Leveling

November 13, 2020 - Outsourcing Jobs | Doing a CA Pinblock Repair

November 20, 2020 - Adding Piano Moving Services | Voicing the top of the piano